REFUND AND EXCHANGE POLICY

We take great pride in providing you with a quality and valued experience when shopping at Lingerie Wonder. If you are not satisfied with your purchase, you may return unworn items with all tags attached and the original invoice within 10 days of receipt for an exchange, replacement or refund.

* All returned items should be sent via a prepaid and registered method to ensure a safe delivery. Exchange or refund can not be processed until items are received in good condition at Lingerie Wonder.

How to exchange/replace an item?

If you would like to replace, exchange size, colour or style, please include the original invoice that you have received with your package indicating your requirements, and include your credit card details for charge of re-delivery. All items for exchange must be returned within 10 days of receipt, and must be unworn. If items are out of stock or discontinued, we will email you and discuss any alternative options. Please send items for exchange or replacement to:

Lingerie Wonder
PO Box 6388
POINT COOK VIC 3030
AUSTRALIA

* Please allow up to 10 business days for exchange or replacement to be processed. Please make sure your name, address, phone number, email address and instructions are clearly indicated.

How to refund an item?

To refund an item, please include the original invoice that you have received with your package and indicate the reasons for return. All items for refund must be returned within 10 days of receipt, and must be unworn. We will credit your original method of payment. Please send items for refund to:

Lingerie Wonder
PO Box 6388
POINT COOK VIC 3030
AUSTRALIA

* The refund amount does not include any shipping or gift wrapping charges. Please allow up to 10 business days for refund to be processed. You will receive an email notification once your refund has been processed.